Wow! Astounding , embarrassing, stupefying. Walmart have resolved to "enforce" on customers to wear face masks starting next Monday, July 20th, more on the quotes around the enforcing word.
According to the media, quoting Walmart US Chief Operating Officer Dacona Smith "To help bring consistency across stores and Sam's Clubs, we will require all shoppers to wear a face covering starting on Monday, July 20th"
Retailers struggled to enforce mask requirements, which has sparked violent confrontations between customers and employees. A security guard at a Family Dollar store in Michigan was fatally shot in May after he told a customer to wear a mask, and furthermore, confrontations captured in numerous witnesses video between angry customers and employees trying to enforce such rules have gone viral.
What irks me is when Walmart and other major retailers big honchos say that the hesitation to enforce such mandates is over concerns of antagonizing shoppers, but that is just another way of saying that "we don't want to jeopardize losing the profit that is to be made everyday, yes, always after the mighty dollar.
Give me a break!
It remains to be seen Walmart declining to let a person into the store who refuses to wear a mask, hence the "enforcing a mandate" declaration.
I have been enforcing these rules with zero exceptions, just the last three days. two in my store and one in the Floresville, Tx. I have asked people to step out of my sales floor at my Vision Center, when they refused to wear the mask to cover mouth and nose. Another young woman who answer no to all the screening questions (favorably to her), but mentioned to me that she had just dropped her brother in a clinic to get tested for COVID-19 after showing most known symptoms, according to her, he had unusual headaches, sore throat, muscle pains and losing the sense of tase and smell. So I denied her entry to my Vision Center in an abundance of safety, She was very understanding and didn't make a scene unlike the others.
One lady that Christian was waiting on, kept sliding the mask down to her chin and mouth but leaving her nose fully exposed, when I told Christian to asker to pull her mask up, she refused and I asked Christian to let her out, she comply unhappy.
Another lady being helped by Sandy, took off her mask completely. while trying some frames. as soon as I notice I dropped what I was doing and rushed to Sandy's desk and excusing myself I said "Ma'am, I need you to keep your mask in at all time while you are her, please" She comply.
Now, these enforcing rules to wear a face coverings for the rest of the store, validates what a lot of us. Vision Center Managers have been claiming for, which is to deny entry to the store to anyone that refuses to abide by such rules. What I tell my staff is that I am not after the sale and the profit, my goal is to keep my business, healthy and not contribute to the pandemic, after being told in the last week conference call that a number of Vision Centers have reported having one or more associates testing positive to the Coronavirus. My health and that of my co-workers is top priority now more than ever, and I tell my associates that, "if in doubt, don't". Treat any customer/patient respectfully but act accordingly as if such person is carrying the virus and is asymptomatic. Better to be safe than sorry. For all I know you may not even realize your mistake and say "I'm sorry".
Wednesday, July 15, 2020
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